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Accessibility Statement
Effective Date: November 8, 2026

Soulclap TV (Pty) Ltd is committed to digital inclusion and ensuring equal access to online services and information for all users, including people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to our website, soulclap.co.za.

1. Conformance Status

We aim to adhere strictly to the Web Content Accessibility Guidelines (WCAG) 2.1. We strive to meet Level AA, which serves as the working standard for accessibility across most organizations and legal frameworks. Conformance with these guidelines helps ensure our website is legally compliant with South African regulations, specifically the Promotion of Equality and Prevention of Unfair Discrimination Act (PEPUDA), which requires businesses to make their digital spaces accessible.

2. Accessibility Principles

We build and maintain our website based on the four core principles of accessible design:

  • Perceivable: We provide text alternatives (alt text) for images, captions for video content, and ensure sufficient colour contrast for readability.

  • Operable: We ensure that users can navigate the site using a keyboard or assistive tools without relying on a mouse.

  • Understandable: We design our text and navigation to be clear, predictable, and easy to understand.

  • Robust: We maximize compatibility so that the website works reliably with current and future assistive technologies, such as screen readers.
     

3. Current Accessibility Features

To ensure our creative and cultural content is accessible to as many people as possible, we implement the following measures:

  • Semantic HTML: We use proper HTML structure so that screen readers can accurately interpret the layout and content.

  • Visual Contrast: We employ a contrast ratio of at least 4.5:1 for standard text to assist users with visual impairments.

  • Multimedia Alternatives: We strive to include descriptive captions and transcripts for our video content wherever possible.
     

4. Assessment and Monitoring

Website accessibility is an ongoing effort. Compliance is a property of the pages as they are delivered, and updates to the site can introduce new barriers. To maintain our standards, we conduct regular accessibility audits using tools like Google Lighthouse, WAVE, or Axe to detect and remediate machine-detectable failures such as missing alt text or low-contrast text.

5. Feedback and Contact

We welcome your feedback on the accessibility of Soulclap TV. If you encounter any accessibility barriers on our site, please let us know so we can address the issue:

  • Email: info@soulclap.co.za

  • Phone: +27 87 265 0006

  • Location: Cape Town / Johannesburg, South Africa

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